CustomGPT AI Reviews, Features, Benefits and Specification

CustomGPT empowers businesses to create custom-trained chatbots that revolutionize customer service and engagement. It goes beyond pre-programmed responses, allowing you to build chatbots that understand your specific brand voice and product knowledge.

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CustomGPT AI: Unleash the Power of Personalized AI Chatbots. CustomGPT AI lets businesses build chatbots that fit their specific needs.

CustomGPT AI

Powered by ChatGPT-4, it gathers information from various sources to deliver accurate answers, making it ideal for customer service. CustomGPT is easy to set up and works with a wide range of data formats (over 1400!) in 92 languages. You can choose to make your chatbot public or private, and it even integrates with other systems through an API and a plugin store.

Overall, CustomGPT AI provides a user-friendly and customizable solution in the world of AI chatbots.

Key Features:

  • Content Customization: Ability to ingest business-specific content, ensuring personalized and relevant interactions.
  • Multilingual Support: Offers support for an impressive 92 languages, catering to a global audience.
  • No-Code Setup: Simplifies the deployment process with an easy, no-code interface, making it accessible to users without technical expertise.
  • Advanced Integration Options: Provides API access and the ability to embed chatbots on websites and through LiveChat, for seamless customer interaction.
  • GPT-4 Powered: Leverages the latest in AI technology for high-quality, accurate responses.
  • Anti-Hallucination Algorithm: Industry-leading technology to prevent the chatbot from providing factually incorrect information.
  • Easy to train: CustomGPT AI chatbots are very easy to train and they let you upload your documents in over 1400 formats including PDF, HTML, and others. They also accept audio and video content such as mp3, mp4, wav, and more. You can also upload YouTube videos for CustomGPT to watch.
  • Security: The documents you upload are not stored on CustomGPT servers. This means your business info is secure and you can upload business related information for your chatbot to study.
  • You can upload your documents to CustomGPT directly from your browser and your bot will train on them. It uses SSL encryption when data is in transit. At rest, it uses 256-bit AES encryption.
  • Sitemap creation: CustomGPT AI can build sitemaps from URLs. You can feed the bot a list of relevant URLs and it can deliver a sitemap to you. It’s useful when you have content that needs to be structured into a sitemap. You can also give Spotify podcasts or YouTube videos for sitemap creation.
  • Multilingual: CustomGPT AI supports 93 languages, which means you can handle customer inquiries from all over the world. This will help you expand your business globally and have a competitive advantage. Since it is built using GPT-4, it can have contextual awareness in all of these languages.
  • No Hallucinations: When an AI bot hallucinates, it can deliver inaccurate customer support, misguided sales recommendations, wrong data analysis, and even lead to compliance and legal problems. CustomGPT sets a robust context boundary wall that ensures your bot doesn’t hallucinate.
CustomGPT AI Personalized AI Chatbots
CustomGPT AI Personalized AI Chatbots

How it works?

  • Protect Your Reputation: Ensure the authenticity of your content and avoid copyright infringement.
  • Boost Sales: Generate product descriptions proven to attract and convert customers. (This is the highlighted benefit)
  • Save Time: Automate content creation tasks for increased efficiency.


CustomGPT AI positively impacts your professional life by:

  • Saving Time: Automates routine tasks, allowing employees to focus on more complex issues.
  • Reducing Stress: Provides reliable and accurate information, reducing the pressure on employees to manually handle every inquiry.
  • Enhancing Customer Experience: Leads to increased customer satisfaction, which in turn creates a more positive work environment.

Pros and Cons


  • Increased Efficiency: Automates repetitive tasks and provides quick, accurate responses to customer inquiries.
  • Enhanced Customer Experience: Delivers personalized interactions based on specific business content.
  • Enhanced Customer Experience: Delivers personalized interactions based on specific business content.
  • Competitive Advantage: Uses cutting-edge technology to differentiate services from competitors.
  • Data Security: Prioritizes privacy and security, making it suitable for sensitive business operations.
  • Supports 93 languages


  • Initial setup may take some time
  • No free plan
  • Standard plan comes with CustomGPT branding
CustomGPT AI Chatbots Usecase
CustomGPT AI Chatbots Usecase

CustomGPT AI Use Cases

CustomGPT can be applied in various scenarios, such as:

  • Customer support: Handle customer inquiries efficiently and consistently
  • Sales assistance: Guide customers through the purchasing process
  • Booking and scheduling: Automate appointment bookings and reminders
  • Content generation: Produce engaging content for marketing and social media
  • Internal communication: Streamline team collaboration and communication


There are three pricing plans.

  • Standard at $89/month
  • Premium at $449/month
  • Enterprise at custom pricing

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There’s a 7-day free trial on the Standard and Premium plans. If you want the Enterprise plan, you’ll need to contact the sales team because it is tailored according to your needs.

Stop relying on generic chatbots. CustomGPT AI empowers you to build intelligent chatbots that understand your business and effectively engage your customers.

Experience the future of customer service. Request a CustomGPT demo today!

Frequently Asked Questions (FAQs)

Is CustomGPT difficult to use?

CustomGPT offers a user-friendly interface with clear instructions. However, technical knowledge may be helpful for advanced customization.

How can I give content to train my CustomGPT chatbot?

There are many ways to do that. You can give your sitemap and upload all your documents in various formats. You can also use Zapier integration so it can take content from your apps and tools.

How is CustomGPT different than ChatGPT?

ChatGPT is trained on all types of data and can interact with users based on that data. Your CustomGPT chatbot will be trained on just your business data and will be able to answer questions regarding your business only.

Can my CustomGPT chatbot turn my podcast or video content into a chatbot experience?

Yes, CustomGPT can process videos and podcasts and transform them into a chatbot experience. You can give your YouTube or podcast URL and it will train on that data.

Does CustomGPT integrate with my existing platform?

 CustomGPT offers integrations with many popular platforms. Check their website for compatibility details.

What kind of support does CustomGPT offer?

CustomGPT provides various support options, including documentation, tutorials, and customer service.

Product Specification

Function Create and train custom chatbots
Training Uploads and analyzes your data (text documents, chat logs, FAQs) to train the AI for specific responses.
Capabilities * Responds to customer inquiries * Provides 24/7 support * Integrates with multiple channels (websites, messaging platforms, mobile apps)
Natural Language Processing (NLP) Enables chatbots to understand conversational nuances and user intent.
Support Offers documentation, tutorials, and customer service.
Accuracy Industry-leading accuracy in plagiarism detection

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